PRIVACY POLICY

We, Iceman Technologies LLP, a Limited Liability Partnership Firm, having its registered office at No 139/5, 4th A Cross, Asirvad Colony, Horamavu, Bangalore North, Bangalore Karnataka 560043 (“Company”/ “We”/ “Our”), are the proprietors of the domain www.theiceman.in and the Website hosted on it(“Website”), including but not limited to the content, information and services offered therein (“Services”).

We are committed to taking reasonable measures to protect the users' (“You”/ “Your”/ “User”) right to privacy and handling Your personal information. This Privacy Policy gives You an overview and explains how We may collect, use, share, and reasonably secure Your information when You access the Website/Application. This Privacy Policy shall be applicable to our Users that access, download, install, browse and/or use the Website/Application, including the availability of the Services therein.

By accessing, registering on the Website/Application, You agree to provide express and voluntary consent to the collection, use, retention, disclosure, and storage of Your information, personal data, and sensitive personal information by Us, as per the terms of this Privacy Policy mentioned herein. If You do not wish to agree to the terms of the Privacy Policy, You have the choice to discontinue accessing the Website/Application and/or using the Services.

Definitions

For the purpose of this Privacy Policy, wherever the context so requires:

  1. 'We', 'Us' and 'Our' shall mean and refer to the Company;
  2. 'You', 'Your', or 'User' shall mean the legal person accessing the Website/Application or using the Services on the Website/Application;
  3. 'Application' shall mean and refer to the ICEMAN application software on Android and iOS;
  4. 'Cookies' are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses;
  5. 'Demographic Information' means information regarding the age, sex, income level, race, employment, location, and so on;
  6. 'Device' means any device that can access the Website/Application, such as a computer, a cellphone or a digital tablet;
  7. 'Financial Information' refers to bank account details, credit, debit card details, or other related details as required, which is secured and has read-only access;
  8. 'IP Address & Domain Servers' includes information such as network servers, Internet Protocol addresses, browsers, domain servers, type/characteristics of connection, etc.;
  9. 'Party', and 'Parties' shall respectively be used to refer to the Company or the User, individually or collectively;
  10. 'Personal Information' is any information that relates to an identified or identifiable individual, which includes full name, contact number, email ID, country, nationality, organization, designation;
  11. 'Service Provider' means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate Services, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used;
  12. 'Third-party Accounts' refers to any platforms like Gmail, Facebook, Apple ID, or any social platforms/network website through which a User can log in or create an account to use the Service;
  13. 'Usage Data' refers to data collected automatically, either generated by the use of the Website/Application or from the Website/Application infrastructure itself (for example, the duration of a page visit).
  14. 'Website' shall mean and refer to the site hosted on the domain www.theiceman.in.
Information Collected by Us
  1. Personal Information;
  2. Demographic Information;
  3. IP Address & Domain Server;
  4. Financial Information;
  5. Third-Party Accounts;
  6. Any other information, details, documents, or records that are easily and freely available and accessible in the public domain.
Use of Your Information
  1. When You visit the Website, You are not required to actively provide any information, but We may collect some of Your Personal and Demographic Information.
  2. When You register a new membership, You supply Iceman with an email address, company name if applicable, user name, Your name and phone number and/or similar account details. In addition, if You purchase a paid version of the Services, You provide Iceman (or our payment processors) with billing details such as credit card information, banking information and/or a billing address. No one is under an obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some information, such as User Account setup details, is not provided, We may be unable to provide the Services.
  3. When you sign in, We use Your information to create and manage Your account on the Website/Application, including verifying or authenticating Your identity.
  4. We collect and use Your information to obtain and provide updates and statistical data regarding the number of registered Users of the Website within a specific radius of Your location.
  5. We may use your email address or your registered mobile number for communication purposes, to obtain feedback from you regarding the Services, or to inform you regarding the availability of new products or services.
  6. We may use and share Your email address with our partners, associates, affiliates, or any entities listed on our Website or authorised officials from any public authorities to contact You for the Services or any ongoing transactions.
  7. We may use Your contact information to send you marketing or promotional materials, special offers or promotions.
  8. We may use Your information for the purposes of publishing such information on the Website or other social media pages, to promote the Services and to serve as a reference for existing or potential clients.
  9. We collect and use Your information to understand Your use of the Website/Application and analyze, evaluate, enhance, modify, customize, review, and improve our Services.
  10. We may use the information as part of Our efforts to keep the Website safe and secure, help prevent spam, fraud, or abuse and for purposes pertaining to de-bugging customer/user support related issues.
  11. We may send You text messages/emails using Your phone number or email address for verification purposes and to provide notifications of our Services. In case You choose to unsubscribe to such notifications, You may write to us or change the settings available on the Website/Application.
  12. We may use Financial Information to process payment transactions through third-party providers, such as banking institutions, payment gateways, financial institutions, payment wallets or other related service providers.
  13. We may use Your information to provide suitable attributions to You pertaining to any content uploaded or shared by You on the Website/Application.
  14. We may conduct user surveys to understand Your preferences or choices, and Your response would be kept anonymous. Such surveys may require You to share information such as Your name, email address, phone number, and mailing address to register or participate in the surveys. The response and the information shared would be used to understand the users' preferences to help better understand the services We offer.
  15. We may maintain records of any electronic communications or calls that have been made to You while offering the Services for research and evaluation purposes and for better administration of Services.
  16. We may keep Your information stored on our servers or systems for archival purposes.
  17. If We become aware that the Information provided by You is false, inaccurate, or is violating any third person's or entity's intellectual property rights or privacy rights, We reserve the right to immediately suspend, delete or terminate Your account or undertake such actions or suitable remedies under the applicable laws to protect Our and Our other Users' interests.
Disclosure of Personal Information to Third Parties

To provide effective Services to You and to further Our legitimate interests, We reserve the right to share Your information as follows:

  1. We may disclose Your information to any member of a group of companies, affiliates, subsidiaries, or business partners, to the extent that may be reasonably necessary to offer the Services, to prepare any analysis/reports based on Your use of the Website/Application, and for the purposes as set out in this Privacy Policy. These entities may also use Your personal information for any reasonable purposes consistent with this Privacy Policy, including for marketing purposes.
  2. We may disclose and share Your information with Our business partners or clients, also listed on the Website/Application, to offer the services or for business transfers and/or provide suitable information regarding Your choices and preferences based on Your use of the Website/Application. These entities may also use Your personal information to carry out suitable transactions, including for marketing purposes.
  3. Third-party service providers that We may engage may have access to Your personal information to perform the Services on Our behalf, contractually.
  4. Third-party service providers may have access to Your information, such as calendar updates entered into Our Website/Application.
  5. We may share analytical and statistical data and reports with the Government Authorities upon request.
  6. In relation to any financial transactions that may arise on the Website/Application and are handled by third-party payment service providers, We would share the information necessary for processing your payments.
  7. While offering Services on the Website/Application, We may hold Your personal data or information, and the retention of such data would also adhere to all applicable laws.
  8. We may also disclose Your Personal Information, without notice, if necessary and required to do so by the applicable rules, regulations, laws, law enforcement agency, legal authority, governmental official, legal processes or at the governmental request or as may be required in the Court of law or other statutory bodies and to protect Our rights or those of others to prevent any harm to person or property.
  9. We may maintain records of any electronic communications or calls that have been made to You while offering the Services for research and evaluation purposes and for better administration of Services.
  10. Our Website/Application may contain third-party links. If You directly disclose any personally identifiable information or sensitive data through Third-Party Links or public forums, Your information may be collected and used by third-party websites or platforms. We recommend that You read their privacy policies before sharing or disclosing Your personal information therein.
Reasonable Protection of Information
  1. All information that You have shared with us will be centrally stored on Our server, which is protected and to which only limited authorized personnel have been granted access.
  2. We assure that We take all reasonable security practices and procedures, including appropriate encryption and physical, operational, and technical security measures to safeguard and protect the information You have shared with us against any improper use, unauthorised access and disclosure on the Website/Application and other systems on which We store it. However, We do not take any responsibility or liability for loss of data or data theft caused due to unauthorised access to Your electronic devices through which You avail the Services.
  3. You agree to keep Your password and other log-in details confidential and against unauthorised access. If You suspect any unauthorised use of Your account, you must immediately notify Us by sending us an email at_____________________. We undertake no liability for any unauthorised use of Your account and password.
  4. We do our best to secure Your information in places that are not easily accessible to the public; however, You understand that no security systems are impenetrable. Hence, We can neither provide any assurance nor guarantee the security of Our databases nor that the information You provide would be intercepted while sharing it with Us on the Website/Application, and You acknowledge that any transmission is at Your own risk. If You do not wish to take such risks, You have the choice to discontinue accessing the Website/Application and/or using the Services.
  5. We disclose and share Your information with Our employees, data processors, representatives, agents, partners and third parties, only on a need-to-know basis. We take all reasonable security measures and place procedures and technologies as per industry practice to protect and secure the information You provided to us, preserved both in electronic form or offline and ensure that all information shared with Our employees, data processors, representatives, agents, partners, etc. shall be maintained in confidentiality. Any third-party data processers shall also be required to comply with requisite reasonable security measures or policies or place such adequate measures to protect Your information.
  6. We disclaim all responsibilities pertaining to breaches of security that are beyond our reasonable control, such as computer hacking, computer crashes, unauthorised access to our devices, government acts, breaches of encryption, etc.
Retention of Your Personal Information
  1. We will retain your personal information with Us as long as it is necessary to fulfil the purposes for which We have collected it, including satisfying any legal, accounting, or reporting obligations.
  2. In any event, We would retain Your personal information for the following purposes:
    1. To the extent that it is necessary to do so by law;
    2. If it appears that the information is relevant for any ongoing or prospective legal proceedings;
    3. In order to establish and defend Our legal rights.
    4. In order to send marketing and promotional materials, offers or newsletters, only until the consent is withdrawn.
    5. In order to send marketing and promotional materials, offers or newsletters, only until the consent is withdrawn.
Your Rights to the Personal Information
  1. As a User of the Website/Application, You may request to access the personal information We have collected on the Website/Application at any point.
  2. You have the right to correct or modify the information shared with us at any point and keep it updated. We take no responsibility for the correctness or authenticity of any information You share with Us, and We are not responsible for verifying or rectifying the same. You agree to be responsible for maintaining the correctness and accuracy of the information You submit, and in case of any changes in the information provided, We encourage You to correct, amend, and delete any inaccuracies in the information on the Website/Application. If We have reasonable grounds to suspect that You are providing inaccurate, false, or misleading data, We may cease from providing the Services to You and/or may also delete Your account without any prior notice to You. In circumstances where We retain Your personal information for the sole purposes as detailed in the section provided above, We will not correct, delete or update Your personal information.
  3. You may reach out to us for the deletion or erasure of any personal information that You have shared with us, or is available on the Website/Application unless We have the legal rights to retain it. You may also choose to delete your account, withdraw consent, or cancel the account by accessing the settings on the Website/Application. Even if Your account is deleted or cancelled by You or Us, We may retain such personal information as provided above. Please note that Your withdrawal of consent, deletion or cancellation of account would result in Us not being able to provide You with any of the Services.
  4. You can contact Us to access, delete or modify information that You may have inadvertently shared with Us without reading the privacy policies or agreeing to the manner in which We have collected, used or disclosed such information.
  5. You can reach out to us if You wish to withdraw consent or opt-out of receiving any marketing or promotional related information pertaining to the Services or the Website/Application by contacting us or by using the unsubscribe facility.
  6. You may object to processing Your information where We rely on a legitimate interest and Your fundamental rights outweigh our legitimate interest.
  7. You may reach out to Us to request the restriction of processing your personal information where You want us to first establish the accuracy or the reasons for processing it.
Information Security and Data Protection:

Solely with respect to Our processed User information, We maintain effective information security policies and, procedures and systems in accordance with applicable laws that include administrative, technical and physical safeguards designed to (i) ensure the security and confidentiality of Personal Information; and (ii) protect against anticipated threats or hazards to the integrity of the Services that could result in unauthorized access to or use of Personal Information. We shall promptly notify the user of any unauthorized access or use of Personal Information or any breach of the Services that has or reasonably could provide unauthorized access to or use of Personal Information.

Transfer of Your Personal Data
  1. Your information, including Personal Information, is processed at the Company’s operating offices and in any other places where the Parties involved in the processing are located. This means that this information may be transferred to – and maintained on – computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
  2. Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer.
  3. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Information will take place to an organization or a country unless there are adequate controls in place during the security of Your data and other personal information.
Cookies

We may collect certain information about Our users through cookies and similar technologies in order to provide a customised page based on the browsing preference on the Website/Application. To provide a better user administration and browsing experience, We understand the pattern on which Our user interacts with us through web traffic routing. We also use these cookies for research and development and the Website's technical administration. While optimising services for you, We may authorise third parties to provide a unique cookie on Your browser.

The technologies We use may include:

  • Cookies or Browser Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse cookies, our Service may use Cookies.
  • Flash Cookies: Certain features of our Services may use locally stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Services, fraud prevention, and other site operations.
  • Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our website/application is being used or how effective our marketing campaigns are or to help us customize our Website/Application for you.
  • Performance or functionality cookies: These cookies are used to enhance the performance and functionality of our Website/Application but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable. They also help us remember choices you make when you use the website/application, such as remembering your login details or language preference. Their main purpose is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website/Application.
  • Web beacons: Web beacons (sometimes called “tracking pixels” or “clear gifs”) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
How can I control cookies on my browser?

You have the right to decide whether to accept or reject cookies. You can exercise Your cookie rights by setting Your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide You with the Services.

As the means by which You can refuse cookies through Your web browser controls vary from browser to browser, You should visit Your browser’s help menu for more information. The following is information about how to manage cookies on some of the most popular browsers:

Usually, web browsers automatically accept Cookies. However, browser settings may be modified to disable such cookies. You may still use the Website/Application, but it may restrict a user from accessing some features and services. Our Website/Application allows a user to avail or decline and schedule alerts when a software-based web application attempts to place a cookie.

Any third-party sites or links placed or displayed within the Services or the Website/Application are not controlled or owned by us. These third-party sites or links may place their cookies and collect data or personal information from their users. We are not responsible for any such collection of data by these third parties and make no representations concerning their privacy policies or terms of use. If you decide to visit a third-party website linked to the Website/Application, You do this entirely at Your own risk, and We highly recommend that you read the privacy policies of that Website.

Children’s Privacy

We take no responsibility in relation to any information that We may have collected unknowingly from children under 18 years. Should you be below the age of 18, we request that you not use the Website/Application or the Services herein.

By using the Services, You represent that You are at least 18 or, in the case of users below the age of 18, that Your parent or guardian consents to Your use of the Services. If We learn that personal information from users less than 18 years of age has been collected without parental consent, We will deactivate the account and take reasonable measures to promptly delete such data from Our records. If you think that your child provided this kind of information on our website/application, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.

Changes to Privacy Policy
  1. We reserve the right to alter, modify or change the Privacy Policy without providing any prior notice. We encourage you to constantly review our privacy policy to be notified of such changes from time to time.
  2. We reserve the sole discretion to remove or delete any data or information you share, post or upload, including the account itself, without any notice to You or without any reason.
  3. Your continued use of the Services after We post any modifications to the Privacy Policy on this page will constitute Your acknowledgement of the modifications and Your consent to abide and be bound by the modified Privacy Policy.
How to Contact Us:

In the event of any grievances with respect to this Privacy Policy, or if You want to file a request to amend the data We have on You, you may connect with the Data Protection Officer at:

Data Protection Officer: Prabhakar M S

Address: NO 139/5, 4TH A CROSS, ASIRVAD COLONY, HORAMAVU, BANGALORE NORTH, BANGALORE KARNATAKA 560043

Ph. No.: +91 97409 23626

Email ID: info@theiceman.in


The Privacy Policy was last updated on 2025-06-01